Privacy Policy

1. Introduction

Welcome to TypeFlow. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our typing animation generator service.

By using TypeFlow, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

• Account information (email address, name) when you sign up
• Payment information processed securely through Stripe
• Content you create using our service (typing animation configurations)
• Communications you send to us (feedback, support requests, bug reports)

2.2 Information Collected Automatically

• Device information (browser type, operating system)
• Usage data (features used, export history)
• IP address and approximate location
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and abuse
• Personalize and improve your experience

4. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who assist in providing our services (e.g., Stripe for payments, authentication providers)
• Legal Requirements: When required by law or to respond to legal process
• Protection: To protect the rights, property, and safety of TypeFlow, our users, or others
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit (HTTPS/TLS)
• Secure password hashing
• Regular security assessments
• Access controls and authentication

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. You can request deletion of your account and associated data at any time through your account settings.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal data:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Request a copy of your data in a portable format
• Objection: Object to processing of your personal data
• Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at support@typeflow.studio.

8. Singapore Personal Data Protection Act (PDPA) Compliance

For users in Singapore, we comply with the Personal Data Protection Act 2012 (PDPA). Under the PDPA, you have specific rights regarding your personal data:

• Right to Access: You may request access to your personal data held by us
• Right to Correction: You may request correction of inaccurate or incomplete personal data
• Right to Withdraw Consent: You may withdraw your consent for the collection, use, or disclosure of your personal data at any time, subject to legal or contractual restrictions
• Right to Data Portability: You may request a copy of your personal data in a commonly used format

We ensure that personal data is collected for purposes that a reasonable person would consider appropriate under the circumstances, and we will not use or disclose your personal data for purposes other than those for which it was collected, except with your consent or as required by law. To exercise your PDPA rights or if you have any concerns about how we handle your personal data, please contact us at support@typeflow.studio.

9. Cookies

We use cookies and similar tracking technologies to track activity on our service and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

10. Third-Party Services

Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

We use the following third-party services:

• Stripe: For payment processing
• Google: For authentication (Google Sign-In)

11. Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us so that we can take necessary actions.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@typeflow.studio.